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Rental Equipment Policy and Procedures

Rental Days & Price

  •  A rental day is 24-hours.
  • Equipment is charged for time out, not time used.
  • Overtime will be charged at an additional rate of what was ever originally charged.
  • Equipment with an hour meter allows 8-hours maximum meter time per 24-hour day or 40-hours maximum per week. Any hours over these limits will be prorated.
  • Please email or call the store location for current rental prices. All prices are subject to change without notice

Care & Cleaning of Equipment

  •  All rentals are made with the understanding that normal wear and tear is included in the rental rate. However, any damage from misuse or improper care will be charged for.
  • Our rental rate structure anticipates all equipment being returned clean or additional charges will be made.

 

Operating Condition of Equipment

  • In the event that the equipment you have rented is not operating as it should or has a problem, please contact the location you rented the equipment from immediately.
  • Continuing to run equipment in such a manner can cause excess wear, tear, and damage and result in extra time spent attempting to complete your project.
  • Please help us take care of our equipment and help you get your project done properly.
  • If you do not call to inform us of the problem with the equipment and wait to inform us when you return the equipment when it is scheduled to be due, you may be held responsible for the full cost of the rental.

 

Fuel & Merchandise

  • All equipment requiring use of fuel is sent out with a full tank. Customers may choose to refuel equipment prior to returning it to us or elect to have us refuel the machines at the appropriate cost.
  • Equipment MUST be refueled with ethanol-free fuel. This fuel can be purchased at the store location or there will be a $10 fuel charge per gallon used. 

 

Reservations 

  • It is always a good idea to reserve the rental item in advance.
  • There is not a down payment or deposit needed to reserve any piece of equipment.
  • Payments are made at the time of acquiring the equipment from the store location.
  • Payments can be made ahead of time if the renter is certain the time requested is final. 

Past Due

  • Rented equipment is considered past due if not returned by the due date and time listed on the rental contract.
  • Additional fees will be accrued with late returns (Daily rate + 10%). 

Weekend Rental Rates

  • Weekends are charged at a special rate of a day and a half. 
  • Pick up for the weekend is between the store hours of 8 AM thru 12 PM and returned the following Monday at 8 AM. 

Delivery Policies

  • Call ahead to make arrangements (for an additional fee) to have one of our truck drivers deliver the equipment right to you.
  • Our drivers also take the time to show the basic operating functions of the equipment before heading off on their next run.
  • Delivery charges are subject to change and in many cases based on the distance the delivery site is from the store. Please call the store to confirm the cost of delivery to your area.
  • Customer must call store to request pickup of equipment.
  • RC Engines does not automatically pick up equipment when the rental is scheduled to end. Failure to call store for pick up on time will result in additional charges for rental of the equipment based on the time the equipment was out. 

 

 

 

Financing Options

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